Shipping policy

Processing & Delivery

We offer a range of handmade treats, enrichment toys, and accessories. Each prepared with care to bring joy and comfort to your pet.

Treats are made fresh to order to ensure the highest quality and freshness. Please allow 1 to 5 business days for us to carefully prepare and process your order.

Once your order is processed, it will be dispatched promptly. Shipping charges are calculated at checkout based on your location and selected method.

UK Only

At this time, we only ship within the United Kingdom (England, Scotland, Wales, and Northern Ireland). We hope to expand in the future!

Please allow up to 2 weeks for delivery. Occasionally, delays may occur due to courier demand, service disruptions, or the time it takes to freshly prepare your treats - especially during busy periods. We’ll always do our best to keep things moving smoothly, and we’re here if you need support.

If you have any questions or concerns, feel free to contact us at Enquiries@meandmypetstore.com — we’re always happy to help.

Thank you for supporting our small business. Your patience means the world, and we can’t wait for your pet to enjoy their treats!